Background and Situation
Heenu had 3–5 years of experience in customs and had been working full-time for about four years. Although she had solid experience, she wanted to grow beyond her current role. However, her job search felt scattered, and she wasn’t sure where to focus.
Because of this, she joined MPM to gain clearer direction, build a structured plan, and receive consistent support throughout her job search.
What Heenu Liked About the Coaching
The program gave her practical steps she could immediately apply. She especially appreciated the classroom material, interview preparation, and simple frameworks that made the process easier to follow.
In addition, the MPM community played a big role in her progress. Seeing people with similar backgrounds making progress helped her stay motivated.
Most importantly, she learned to focus on one clear goal and approach networking naturally. Instead of sounding transactional, she began speaking to people as she would to a friend.
Heenu’s Exact Strategy
Her approach became much more focused and intentional.
Focused on one target role — she stopped scattered applications and committed to pursuing customer service positions connected to her background.
Prioritized relationships — she used warm outreach, listened first, and approached conversations naturally.
Leveraged referrals — a friend referred her for a relevant opportunity.
Prepared using MPM frameworks — interview practice, structured stories, and confident communication.
Connected her customs experience to the role by highlighting transferable skills.
Stayed consistent, even on difficult days, while leaning on the community for encouragement.
Actively networked on LinkedIn and within MPM, sharing resources and supporting peers.
Questions She Asked During the Program
Throughout the program, Heenu focused on improving key areas of her job search.
For example, she asked:
How to start meaningful conversations with professionals
What to say during networking interactions
How to narrow her job search effectively
How to present her customs experience for new roles
How to stay motivated when doubt appears
Additionally, she wanted to understand how to build trust with people before asking for referrals or support.
How She Landed the Job
Eventually, the opportunity came through a referral from a friend. Her name was shared with Omnitrans, which was hiring for a customer service role related to customs operations.
Since the position required 3–5 years of customs experience, her background was already a strong fit.
Within roughly 15 days, she completed two interview rounds:
A phone screening with HR
A second interview with the hiring team
During these conversations, she focused on building rapport instead of simply listing skills. As a result, the discussion felt natural and engaging.
Most importantly, she explained how her experience aligned with the role. Even when the HR conversation felt brief, she stayed calm and focused.
Shortly afterward, she received the call: she had been selected for a $60–65K role.
Heenu’s Message to Job Seekers
Her advice is simple:
Be patient and don’t give up, even when the process feels discouraging.
First, choose one clear goal and remove distractions. Then focus on meaningful conversations rather than sending endless applications.
According to Heenu, success comes from combining the right strategy with consistent effort.
The MPM platform helped provide structure, while her own persistence made the difference.
If you’re looking for a job and need our 1-on-1 support, feel free to book a discovery call with our team and see if this is for you.
Q&A With Heenu
1. How did it feel when you heard the words “Congratulations, you’re selected”?
Interestingly, the news came through a phone call rather than an email. At first, she felt relief. Soon after, that feeling turned into pride and happiness. For her, it was a calm but powerful moment.
2. What was your job search like before joining MPM?
Before joining MPM, her job search felt scattered and directionless. After joining, everything changed.
She developed a clear target role, began networking strategically, prepared better for interviews, and responded quickly when a referral opportunity appeared.
3. How will this job change your life and your family’s life?
The new role brings stability and confidence for the future. Her family feels proud of her achievement, and the opportunity opens the door to stronger career growth ahead.
4. Did you ever feel like giving up?
Yes, many times. Some days felt particularly discouraging.
However, she kept reminding herself that trying carried no downside. In addition, the support from the MPM community helped her keep going.
5. What would you say to someone feeling invisible or rejected right now?
First, avoid becoming overly skeptical. Instead, stay patient and focus on one clear goal.
Then start talking to people naturally, learn about their work, and continue improving your approach. With persistence and the right strategy, progress will follow.
6. Why did you choose MPM?
She discovered MPM through Instagram. After watching the content and joining a masterclass, the approach resonated with her.
The combination of real success stories, practical guidance, and a supportive community made the decision feel right.
7. Was the investment in MPM worth it?
For her, the answer is yes.
The program helped her build professional and personal skills — including communication, networking, and maintaining focus during the job search.
Disclaimer
Results vary based on individual effort, background, and market conditions.
